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unsolicited advice

It’s hard to believe but it has been almost two years since we submitted Fitster to the CHI Student Design Competition. As much work as it turned out to be, it was a really fun and rewarding experience, especially given how awesome our team was :). Since our team was the first team from SI to participate in the competition, we had to figure out a lot of things on our own (“you’re doing what? who are you again?”). I’ll never forget how intimidating it was to be the only team from Michigan and watch as other teams (from lesser universities I might add) got coached by their faculty advisers while we were just glad that United finally found and returned our luggage (oh yeah, and relieved to have managed to get our poster reprinted in a French speaking city :)). I was combing through my inbox this morning and found a thread from last year where our team was giving some advice to another SI team. I figured reposting these tips might help other teams down the line:

  • Read the CHI guidelines carefully and follow them. We made sure that our paper fit the expectations of the judges. We addressed all of the things they were looking for.
  • Don’t just submit what you did for your class. I don’t think our project would have been accepted had we just submitted what we did for infoviz. We did a lot of reformatting and rewriting. We took out course-specific terms. We wrote about the project knowing that the judges had never seen it before (unlike our prof). There were things in our final paper that were important to meeting course requirements but weren’t important for CHI. We took those out.
  • Describe your methods and process. What sort of user research did you do? How did you come up with your design decisions? Did you test your final design with your users?
  • Describe the problem your project is addressing. Who is going to use it? Why is this problem important? How does your design address the problem?
  • Don’t wait to the last minute! At this point in the semester, you might be wanting to take a break and just worry about it in January. We did that and that week before the submission deadline was pretty rough for us!
  • Proof read it [over and over and over again]. If you’ve got time, get someone outside of your team to read it (especially someone who isn’t familiar with the project). Even better – find a prof who knows the CHI community and its expectations and have them proof read it for you.
  • Include quotes from your users. This makes it sound more legit and it is always fun to read what real people have to say.
  • Do some literature/product research. Has anyone researched this problem before? Has anyone developed a product like this before? What did they find out? How did you incorporate their research into your design? How is your design better than its predecessors?
  • Include photos/screenshots/flows/visuals. Some things are better described with images. Make sure to have the right balance, though.
  • Give yourself enough time to format your paper into the paper template.
  • Spend some time on the poster. Make sure to balance visuals with text. You can find examples from last year on flickr (search for chi2006 or chi2007). Your poster should look professional.
  • Funding. Once your paper is accepted, you can get funding from Rackham (I think it was a travel grant). You just fill out one piece of paper and include your acceptance notification. We also made our case to SI and got some additional funding that way. We all also signed up to be student volunteers which covered our registration and hotel expenses.
  • Functional prototype. If you have the time and skills, try to build something. Wireframes and mockups are good but a working prototype along with sound methods is more likely to impress the judges.
  • Take photos. Take lots and lots of photos. Aside from just documenting the whole experience, having photos to describe your process and methods will really improve the quality of your paper and poster. And it looks nice/impressive in a portfolio and when you’re looking for a job.
  • Practice, practice, and practice some more. Presenting at a poster session is a bit different from a traditional presentation so try to get as much practice as possible presenting your project in a non-linear format. Sign up for ExpoSItion and try to get as many profs as possible to quiz you and offer you feedback.
  • Don’t check your luggage.
  • Bring lots of business cards and resumes to the conference. You’re going to get a lot of exposure doing this and you’ll end up talking to lots of UX professionals.
  • Have a backup plan. You never know what could happen to your poster! Bring a soft copy!

the life I’ve left behind me is a cold room

the life I've left behind me is a cold room

A few years ago, I used to keep an art section on this site. Sylvie told me that my art made her feel weird so I took my art down. I hope this post doesn’t creep anybody else out! :D

So here’s a new painting I did last weekend. It was inspired by this photo and Sweet Surrender. It’s acrylic on canvas and the piece is pretty small (I think 18×20). I really like this one and it is pretty different from anything else I’ve ever done. It’s abstract but not that abstract. For some odd reason, I’m slightly obsessed with painting dead trees right now. I can’t seem to get that image out of my head so I started another similar painting, which I should be done with tonight. It’s pretty big so I’m thinking it might end up in my office at work.

“vegetarian” sandwich

scare quotes at Cardwell's
Over Thanksgiving week, my family went to lunch at Cardwell’s in Frontenac. Nabeela and I both found the food to be eh, which is disappointing since it is usually wow, but mom & dad seemed to like their plates. For me, the best part of our dining experience was reading through all of the unnecessary scare quotes on their menu. When I lived in St. Louis, we used to go there all the time and I don’t ever remember noticing them. Long time readers of this blog may remember that scare quotes drive me crazy (especially if they happen to be in a group paper).

My favorite was the “vegetarian” sandwich, which my sister ordered because she’s a “vegetarian.” The scare quotes seem to imply that the sandwich was not “vegetarian” after all. Was there some hidden meat in the sandwich? Had the vegetables feasted on some meat prior to winding up in the sandwich? Or was the chef resentful of those so-called “vegetarians” and needing to offer them a “vegetarian” option? Is “vegetariansim” such a new fangled concept that we must scare quote it?

buh bye Orkut

Those of you who know me know that it takes a lot for me to give up on a social network site. My profile may stay stale and I may abandon a site but delete my profile?!? That almost seems sacrilegious! Take for instance my Friendster profile – I can’t remember the last time I logged in to Friendster or even had a good use for the service. But that profile just sits there collecting dust – I don’t get any value out of using the service and I’m not annoyed because I’m not using the service. Orkut, on the other hand, has gotten to the point where not only am I not getting any value out of using the service, keeping my profile brings me negative value. On an almost weekly basis, I’m getting friend requests from random people I don’t even know, have no connection to, and no logical reason to be connected to. And they’re always from India or Brazil – not that there’s anything wrong with India or Brazil but I have no connection to either place. And getting messages that I can’t comprehend because they’re written in Portuguese or extremely broken English is only amusing the first one hundred times it happens. Sure, I can lock down my profile but why bother? I don’t use the service and nobody I know uses the service. So today I did something I’ve never done before – I actually deleted my Orkut profile. I feel liberated! MySpace and Friendster – you’re on notice.

a year of photos

About a year ago, I started my own project 365 on flickr, where the idea is to take a photo a day for a year. This week, I took my 365th photo and wrapped up the project (at the time, I didn’t realize it was my last photo or I would have taken a better one). The project was a lot of fun but it was also rather challenging. There were a lot of days when nothing exciting happened and I was totally uninspired. But then there were days where picking just one photo to represent the day didn’t seem right. My day to day life is boring but I’m glad I had an extra reason to document the exceptional days. As intense as the project was, I’m glad I did it – I feel like I’ve learned more about my camera and become better at framing photos and seeing new opportunities for photos. I think I’ve also gotten over people staring at me when I take out my big camera to take a photo. It’s also cool to know that I’ve essentially documented most of my first year in California.

I don’t think I’ll be continuing to take a photo of the day but I’m still going to continue taking photos of the mundane everyday aspects of my life. Maybe a photo of the week?

Dinner in the Mission wouldn’t be complete without a crazy homeless guy screaming random nonsense at passersby. The verbal rampage culminated with him standing outside of Bi-Rite Creamery screaming “oh look who’s been highjacked!” at people eating their ice cream. What could go better with soy chocolate than a helping of SF crazy? Yum! And what a great way to welcome my out-of-town friend!

BAD CREDIT? YOUR APPROVED!

BAD CREDIT? YOUR APPROVED!

I pass by this car dealership almost everyday on my way home from work. I’ve been wanting to take a photo of it for months and I finally got a chance today. I can’t decide what’s funnier – the grammatical error or the fact that it’s been up there for months.

a door handle would be nice

[This is so the "design of everyday things" so I had to cross-post it from flickr] The lock on my apartment door has never felt very secure to me. I always get the feeling that anybody could slide a credit card through it and walk right in. The apartment manager called me up the other day asking how I liked my place and if I had had any other issues with my apartment (I had a never ending list of issues the first month or so when I moved in). I mentioned that I’d like to get a second lock on my door – like a chain lock. She said that they could add an additional lock where my door handle is. I figured what she meant by that was that they’d replace the handle with a handle that actually had a lock in it. I came home last night to find this – they replaced the handle with a second lock – the same type of flimsy lock that I already had. So you now can’t open the door without a key and to close the door you have to slam it shut and hope that it doesn’t bounce back open. AHHHHH!!! I was so mad – I couldn’t believe they did this.

I complained so now I’m back to my old setup – a flimsy lock and a door handle. I’ve never been so happy to have a door handle as I am right now.

I can’t imagine a chain lock is that hard to install. I already have a drill – maybe I’ll get one from a hardware store and install it myself.

HBO has produced an excellent documentary about the UM/OSU rivalry. I just watched it and thought it was extremely well-produced. It goes through the history of both football programs and the roots of the rivalry between the two schools. They even trace it all the way back to the two states fighting over Toledo (who’d fight over Toledo??). It also explains that part of Michigan’s elitism stems from the rise of the auto industry and the wealth that brought to the state. I thought the documentary was fairly balanced – although they did seem to (accurately) paint UM as the better snobbier school and OSU as the redneck school with the crazy obnoxious fans. ;)

There are a lot of times when I take for granted the rich history and traditions that come with a UM degree. Having attended grad school at Michigan, this stuff was all around but it was hard to soak it in when I was so engrossed in our little academic program. I think it was hard to see the big picture of what it really meant to walk by the Big House everyday. It was pretty cool to watch something like that on TV and not only recognize the buildings I was seeing but also know that I’ve walked through them (“hey! that’s the law quad!”).

Oh and now I know why there’s a Yost Arena and a Crisler Arena (I figured they were named after somebody but now I know who).

You couldn’t figure out the “World’s Theory” for yourself? It’s just common sense. Anybody knows, ya gotta keep your worlds apart.

- George explaining to Jerry the “World’s Theory” on Seinfeld – The Pool Guy

If you’re a Seinfeld fan like me (as in you’d rather re-watch Seinfeld over and over again as opposed to watching the crap sitcoms that are on TV right now. TV writers I’m looking right at you – maybe you should go on strike FOREVER), you’re probably familiar with the “World’s Theory.” When Jerry suggests that Elaine take Susan (George’s fiancé) to an exhibit at the Met, George goes nuts stating that his worlds were colliding. For George, Jerry, Elaine, and Kramer represented the world in which “independent George” thrives. By bringing Susan into that world, George claimed that not only did “worlds collide,” they were “killing independent George.”

The worlds collide bit wouldn’t be as funny if there wasn’t any truth to it. We all have different sides of our lives and personalities that we share in different contexts. There are different sides of me that my family, co-workers, and friends see in those different social situations. And that’s the beauty of real-life social interaction – we’ve evolved enough (well, most of us anyway) to know when to bring up something at work or how to act in front of our parents as apposed to our friends.

When I joined Facebook back in early 2005, it was just taking off at American colleges and universities. To get in, you had to be in school (with a .edu email) and at one of the RIGHT schools. At the time, I was in my first year of grad school at Michigan so I qualified. For a certain set of my grad school friends (read – the nerdier ones), Facebook became yet another way to talk about that experience of going to a small grad program. I had little poke fights with people – even though we really didn’t know what the poke feature was all about (and to this day, we still don’t know why its there). Our walls became semi-private places to share inside jokes about whatever off-the-wall information theory we were exposed to that week. If I was still up at midnight on a Monday night finishing up the week’s 502/503 homework, so were many of my friends. And I’d know that because I’d have immediate responses to my wall posts. We’d come in to our 9 am 503 section sleepy-eyed but knowing that we could have had a little more rest had we laid off the Facebook pokes and wall posts. For me, Facebook has always been about encapsulating part of my grad school experience and a way to keep in touch with a certain set of my grad school friends. Unlike my blog, my Facebook profile was only visible to my friends and anybody who went to school at Michigan. Facebook felt like a private online playground – I could be as goofy as I am with my friends in real-life because nobody else was watching.

Fast-forward to summer 2006 when Facebook opened up its doors to anyone. No school or work network? No problem. Umm, but we did have a problem. My worlds were colliding*! People I worked with at Microsoft started adding me as a “friend.” “Well, yes we’ve attended the same meeting a few weeks ago but does that make us friends?” Or, “You expect me to approve your friend request after what you said at THAT meeting?” Acquaintances aren’t friends and neither are most co-workers. Whether online or in real-life, the context of work makes it really weird to hang-out with people you work with. And not only was I being asked to essentially hang out online with people I worked with, I was being asked to expose them to my grad school world. Most of my grad school contacts were strong ties and most of my co-workers are weak ties. And its not like you can reject a coworker’s friend request – that’s a great signal to send at work – “Yes, I may work with you but I don’t like you.”

Some of you may point out that I can always limit my profile to acquaintances and co-workers but that’s just more work. I really don’t want to manage a limited profile and try to make judgments about whom of my co-workers are “safe” enough to see my full profile and whom are not. When it comes to work and Facebook, I’ve essentially come to terms with my worlds colliding. I don’t seek out coworkers but I don’t reject their friend requests, either.

To make matters worse, several of my grad school professors started adding me as friends around this time as well. Let’s just say Classroom Noor and Hanging-out-in-Ann-Arbor Noor weren’t the same. On the one hand, I was flattered when some of my profs still remembered me (that’s saying a lot at a research university) but I was still scrambling thinking, “Oh shit! I hope none of my wall posts say anything bad about that class!” But just like with co-workers, I figured, “Oh what the hell, sure we’re friends. I’ll try to forget about that A- you gave me and that awful group you put me in.”

Fast-forward to this summer when one of my cousins found me on Facebook. That single friend request started a barrage of friend requests from a number of my cousins, many of whom have somehow learned about Facebook. Most of my extended family lives in the Middle East. I’m lucky if I see them once a decade (seriously). I’m not that close to any of my cousins (as the Olsons would say, distance matters!). My worlds were colliding yet again! Not only were my cousins being exposed to my grad school world – they came into it with a different cultural context. In light of the differences between my two cultures (American and Arab), I wondered how they’d interpret my profile, photos, and wall posts. In real-life, I know enough about my two cultures to know what to say and how to act in each distinct context. My Facebook profile doesn’t.

I wish I had a good solution for the worlds collide problem but I don’t. To me, it seems yet another way that social software fails to express the nuances of real-life social interaction. Our daily social interactions are full of millions of IF/ELSE statements that are processed in seconds and without us even recognizing it. It is the sort of complex logic that would take years to code and we still wouldn’t get it right. On the plus side, my worlds colliding on Facebook hasn’t been all bad. In fact, Facebook has humanized some of my co-workers. In recent months, it has also helped me keep in better touch with my family overseas. In the past, my mom was the gatekeeper for that sort of news. Now, I’m all like, “Oh yeah, I knew they had a baby, I just saw the photos online the other day.”

But the final straw occurred yesterday when my aunt’s sister (my aunt through marriage) added me as a friend on Facebook. OH MY GAWD – THE GROWNUPS ARE HERE! WORLDS COLLIDE!

* My former co-worker Anu gets all the credit for appropriately applying the world’s theory to Facebook.

** Apologies for the time stamp of this post. I can’t sleep and when I can’t sleep, I write.

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